1000 Words LLC Refund Policy
Subscriptions
1000 Words LLC subscription plans include a free trial.
Users may sign up and receive full access to the online resources for 7 days without being charged.
After the free trial ends, the user will be charged.
The user may cancel the free trial at any time. This way, they will not be charged when the trial expires.
All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans.
In any case, it is your responsibility to evaluate 1000 Words LLC, including its features, limitations, and system requirements before selecting any paid plan.
Subscription Fees
Client shall pay for all subscription fees, and hereby authorizes 1000 Words LLC (and its payment processors) to debit Client’s bank account or charge Client’s credit card, as stated on Client’s channel subscription and billing page. The client agrees that all subscriptions are recurring and will renew automatically.
The client shall also be solely responsible for paying and remitting to the appropriate tax authorities all applicable taxes (withholding tax, sales tax, services tax, value-added tax (VAT), goods and services tax (GST), etc.) or duties imposed by any government entity or collecting agency except those taxes based on ’s net income.
In the event Client fails to satisfy its tax and/or duty obligations herein, Client shall reimburse 1000 Words LLC upon demand for any taxes and/or duties paid on behalf of Client and shall defend, indemnify and hold 1000 Words LLC harmless against any claim and/or liability (including penalties) resulting from Client’s failure to pay such taxes and/or duties.
Cancellation Policy
The client acknowledges that all subscription fees are charged automatically on a recurring basis until the Client cancels their channel subscription (both month-to-month and annual plans). The client may cancel their subscription by logging into their 1000 Words LLC Account and going to the account page (reachable from the dashboard), and clicking the “Change” or “Cancel” options under subscription and billing.
A confirmation email receipt is sent to the Client with the expiration date of the subscription. The client can cancel, delete, or update their account page. Please keep in mind that you are solely responsible for properly canceling your account. You must email support before or on the payment due date. However, you can also contact support if you are having difficulty or need help.
Subscription products
The chosen plan service is billed in advance on a monthly or annual basis and is non-refundable; no refunds will be issued. 1000 Words LLC does not offer prorated refunds for canceled subscription plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. The Exception to this policy is as noted below.
Exception: In case of issues on our side, such as prolonged malfunction, we may grant partial refunds or credit, depending on the severity of such outage or issue, and at our sole discretion. In the case of business termination we will initiate a complete or partial refund for the amount of time left on your subscription, to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period.
1000 Words LLC offers a Month-to-Month Subscription Plan, which allows customers to upgrade, downgrade, and cancel at any time without penalty.
1000 Words LLC also offers an Annual Subscription Plan at a discount.
Annual plans can be changed into monthly plans. However, that does not grant a prorated refund for the remaining time of the annual plan.
If you choose the Annual Plan, you are entering into a one-year subscription contract that expires 12 months after you sign up. You are responsible for paying for the entire subscription. If you decide to cancel before the term of your subscription is up and after 30 days of purchase, then you will still be billed for the remaining months on your subscription, and will still have access to its benefits until it expires.